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Spam Management Policies

WebGate Networking Solutions Spam Management Policies

WebGate Networking Solutions is committed to providing customers with an unparalleled Internet experience. As part of this commitment, WebGate Networking Solutions has taken a strong anti-Spam position and has introduced the following Black List and E-Mail Acceptance policies to ensure customers continue to enjoy the best Internet experience available.

WebGate Networking Solutions Black List Policy

Spam is an annoyance to customers, and if unchecked, degrades users' Internet experience. To reduce the amount of incoming junk e-mail or Spam and provide customers with the best Internet experience possible, WebGate Networking Solutions has introduced third-party Black Lists to assist in filtering e-mail sent from known Spam sources.

These Black Lists contain the IP addresses of known spammers or insecure servers. When WebGate Networking Solutions receives notice of abusive IP addresses from one of our third-party list providers, mail transfers from those IP addresses will be rejected until they are removed from the Black Lists. Individuals who attempt to transmit e-mail from a block-listed IP address will receive a "bounce" message that refers them to this page for information about the issue.

If you are unable to send e-mail to a WebGate Networking Solutions customer as a result of your mail being blocked, you must cooperate with the third-party Black List providers to be removed from the lists. WebGate Networking Solutions neither operates nor controls these Black Lists and cannot have a restriction against mail from your IP address removed. Please visit the web site of the third-party Black Lists mentioned below to verify your status and resolve the issue.You will be required to submit the IP address in question to these sites in order to verify your status. An IP address is a unique number assigned to each computer or mail server connected to the Internet.

Third Party Black Lists used by WebGate Networking Solutions:

Composite Black List — http://cbl.abuseat.org/
Spamhaus — http://www.spamhaus.org/sbl/
Not Just Another Bogus List — http://njabl.org
Sorbs — www.sorbs.net

If you have been Black Listed and are not aware that your computer is sending Spam, your computer may have been infected with a virus, allowing malicious individuals to hijack your connection and deliver Spam through your connection. You may also be using an incorrectly configured proxy server or connection sharing software that not only allows the computers on your private network to share a connection, but the whole Internet as well. Be sure to consider these factors, as this may be the cause of your listing in a Black List.

WebGate Networking Solutions E-mail Acceptance Policy

Following are WebGate Networking Solutions's technical requirements for accepting mail. The guidelines consist of industry-wide Mail standards, as well as other standards WebGate Networking Solutions believes are necessary to provide customers with the best Mail performance possible. E-mail that does not conform to WebGate Networking Solutions's Technical Guidelines will not be delivered. WebGate Networking Solutions may block e-mail from any third-party at any time in order to protect our customers or infrastructure.

Technical Guidelines

All messages sent to the WebGate Networking Solutions network MUST be RFC compliant. For more information about this, please click on http://www.rfc-editor.org.

WebGate Networking Solutions will not accept:

E-mail transactions from IP addresses that appear on at least one of the Black Lists WebGate Networking Solutions uses (please refer to "link to Black List policy")
Connections from unsecured e-mail servers

WebGate Networking Solutions reserves the right to verify that connecting e-mail servers are secure.

Any host that behaves as a mail transfer agent MUST accept bounce messages. Failure to accept bounces may lead to a block imposed on that host's IP address.



SUPPORT >> Spam Management Policies \| Link \| Support Ticket Request

Spam Management Policies WebGate Networking Solutions Spam Management Policies WebGate Networking Solutions is committed to providing customers with an unparalleled Internet experience. As part of this commitment, WebGate Networking Solutions has taken a strong anti-Spam position and has introduced the following Black List and E-Mail Acceptance policies to ensure customers continue to enjoy the best Internet experience available. WebGate Networking Solutions Black List Policy Spam is an annoyance to customers, and if unchecked, degrades users' Internet experience. To reduce the amount of incoming junk e-mail or Spam and provide customers with the best Internet experience possible, WebGate Networking Solutions has introduced third-party Black Lists to assist in filtering e-mail sent from known Spam sources. These Black Lists contain the IP addresses of known spammers or insecure servers. When WebGate Networking Solutions receives notice of abusive IP addresses from one of our third-party list providers, mail transfers from those IP addresses will be rejected until they are removed from the Black Lists. Individuals who attempt to transmit e-mail from a block-listed IP address will receive a "bounce" message that refers them to this page for information about the issue. If you are unable to send e-mail to a WebGate Networking Solutions customer as a result of your mail being blocked, you must cooperate with the third-party Black List providers to be removed from the lists. WebGate Networking Solutions neither operates nor controls these Black Lists and cannot have a restriction against mail from your IP address removed. Please visit the web site of the third-party Black Lists mentioned below to verify your status and resolve the issue.You will be required to submit the IP address in question to these sites in order to verify your status. An IP address is a unique number assigned to each computer or mail server connected to the Internet. Third Party Black Lists used by WebGate Networking Solutions: Composite Black List — http://cbl.abuseat.org/ Spamhaus — http://www.spamhaus.org/sbl/ Not Just Another Bogus List — http://njabl.org Sorbs — www.sorbs.net If you have been Black Listed and are not aware that your computer is sending Spam, your computer may have been infected with a virus, allowing malicious individuals to hijack your connection and deliver Spam through your connection. You may also be using an incorrectly configured proxy server or connection sharing software that not only allows the computers on your private network to share a connection, but the whole Internet as well. Be sure to consider these factors, as this may be the cause of your listing in a Black List. WebGate Networking Solutions E-mail Acceptance Policy Following are WebGate Networking Solutions's technical requirements for accepting mail. The guidelines consist of industry-wide Mail standards, as well as other standards WebGate Networking Solutions believes are necessary to provide customers with the best Mail performance possible. E-mail that does not conform to WebGate Networking Solutions's Technical Guidelines will not be delivered. WebGate Networking Solutions may block e-mail from any third-party at any time in order to protect our customers or infrastructure. Technical Guidelines All messages sent to the WebGate Networking Solutions network MUST be RFC compliant. For more information about this, please click on http://www.rfc-editor.org. WebGate Networking Solutions will not accept: E-mail transactions from IP addresses that appear on at least one of the Black Lists WebGate Networking Solutions uses (please refer to "link to Black List policy") Connections from unsecured e-mail servers WebGate Networking Solutions reserves the right to verify that connecting e-mail servers are secure. Any host that behaves as a mail transfer agent MUST accept bounce messages. Failure to accept bounces may lead to a block imposed on that host's IP address.